Privacy Policy
Talent access update effective 1 November 2026.
Candidate profiles and paid employer access
Ajuma, ZuluDesk Careers and ZuluHire help candidates and employers connect. Employers and recruiters can search professional profiles and preview information such as a headline, skills, location, employment, education, photo and an AI-generated overview based on profile or CV information. Photos and career details may make someone recognizable even when their name and contact information are not displayed.
Employers and recruiters, including visitors without an account, may pay to unlock a profile. Depending on what the candidate has provided, unlocking can give access to the candidate's full name, email, telephone number, professional links and available CV or other documents. Information supplied in a direct job application is shared with the relevant employer for that application.
Candidate information is made available for recruitment and relevant candidate contact. Employers are not permitted to resell candidate information, redistribute it without permission or use it for unrelated marketing.
If you want to stop your profile being shown to employers, or request access, correction, objection or deletion where applicable, contact privacy@zuludeskcareers.com. You can still apply directly for jobs. Information already downloaded by an employer cannot be retrieved automatically. Search engines may take time to remove cached pages. The external discovery setting controls search engines and connected AI tools separately.
If you upload a LinkedIn PDF or CV, AI-assisted tools can extract professional details for you to review and can create summaries from profile and CV information. We use providers for hosting, storage, identity, email, payments and AI processing; information may be processed outside your country. Applicable privacy rights and safeguards depend on the circumstances. You can also contact the Ghana Data Protection Commission.
1. Introduction
ZuluDesk ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our job marketplace platform and related services.
This notice explains how we collect and use information. Where we rely on consent, you may withdraw it; other processing may rely on a different lawful basis.
ZuluDesk Job Finder Browser Extension
The ZuluDesk Job Finder extension uses the minimum candidate profile details, candidate-confirmed saved answers, selected CV, tailored cover letter, job URL, and typed application-field metadata needed to search for jobs and assist with an application the candidate chooses.
- The extension stores only a short-lived authentication session in browser session storage.
- Passwords, refresh tokens, CV files, profile copies, and form copies are not stored persistently in the extension.
- CV bytes are retrieved through an expiring signed URL and used only for the selected upload field.
- Access to a job portal is requested only when the candidate starts assistance on that portal.
- Every final application submission requires a separate, explicit candidate approval.
- CAPTCHAs, portal sign-in, two-factor authentication, and unsupported or sensitive unanswered questions require manual action.
ZuluDesk retains application status, timestamps, the selected CV reference, submitted cover letter, and confirmation metadata. We do not retain complete copied application forms or raw job webpages. Candidate account export and deletion controls include Job Finder records.
2. Information We Collect
Personal Information
We collect information you provide directly to us, including:
- Name, email address, and contact information
- Professional profile information (work experience, skills, education)
- Resume/CV and portfolio materials
- Company information (for employers)
- Payment and billing information
- Communications with us or other users
Automatically Collected Information
- IP address and device information
- Browser type and operating system
- Usage patterns and preferences
- Cookies and similar tracking technologies
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Match job seekers with relevant opportunities
- Enable communication between employers and candidates
- Process payments and send transaction-related communications
- Send marketing communications (with your consent)
- Detect, prevent, and address fraud and security issues
- Comply with legal obligations and resolve disputes
4. Information Sharing and Disclosure
We may share your information in the following situations:
With Employers (Job Seekers)
When you apply for jobs, your profile information and application materials are shared with the relevant employers.
Service Providers
We may share information with third-party vendors who perform services on our behalf, such as payment processing, data analysis, and customer support.
Legal Requirements
We may disclose information if required by law or in response to valid legal processes.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information, including:
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication requirements
- Employee training on data protection practices
- Incident response procedures
6. Your Rights and Choices
You have the following rights regarding your personal information:
- Access: Request a copy of your personal data
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your personal data
- Portability: Receive your data in a structured format
- Objection: Object to certain processing of your data
- Restriction: Request limitation of data processing
To exercise these rights, please contact us at privacy@zuludeskcareers.com.
7. Data Retention
We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
8. International Data Transfers
Your information may be transferred to and processed in countries outside of Ghana. We ensure appropriate safeguards are in place to protect your data during such transfers.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us: