Shop Attendant / Printing Assistant

About this opportunity

Job Description – Shop Attendant/Printing Assistant Printing & Branding Shop Job Title: Shop Attendant Employment Type: Full-Time Location:** POKUASE Position Summary We are looking for a reliable, customer-focused, and hands-on **Shop Attendant** to support the daily operations of a printing and branding shop. The shop specializes in services such as **banner printing, label printing, vinyl cutting and printing, customized T-shirt printing, stickers, signage, and other branding materials**. The successful candidate will attend to customers, receive and process orders, assist with basic printing and finishing tasks, handle payments, and support the smooth running of the shop. Key Responsibilities * Welcome customers and understand their printing and branding needs. * Receive and process orders for banners, labels, stickers, vinyl prints, customized T-shirts, signage, and related products. * Receive customer artwork and files via WhatsApp, email, flash drive, or other approved channels. * Explain available printing options, materials, sizes, finishes, prices, and turnaround times to customers. * Assist with basic printing, cutting, laminating, heat pressing, packaging, and finishing tasks where required. * Coordinate with graphic designers or machine operators to ensure customer specifications are followed accurately. * Check completed jobs for quality, spelling, size, colour, and finishing before handover. * Handle cash, mobile money, and other approved payment methods. * Issue receipts and maintain accurate sales and order records. * Follow up with customers when jobs are ready for collection. * Monitor stock levels of vinyl, banner materials, labels, transfer materials, inks, T-shirts, and other supplies. * Keep the shop, workstations, and customer service areas clean and organized. * Support the promotion and upselling of printing and branding services. * Handle customer complaints professionally and escalate where necessary. * Perform other duties assigned by the supervisor or management. Requirements * SHS, HND, Diploma, or equivalent qualification. * Good communication and customer service skills. * Basic computer literacy. * Ability to handle customer orders accurately. * Good numerical skills and ability to manage payments. * Strong attention to detail. * Ability to multitask and work in a fast-paced environment. * Honest, reliable, punctual, and willing to learn. * Ability to work independently and as part of a team. Added Advantage Applicants with practical knowledge or previous experience in any of the following will have an advantage: * Banner printing * Vinyl printing and cutting * Label and sticker production * T-shirt printing and heat pressing * Large-format printing * Signage production * Laminating and finishing * Basic graphic design * CorelDRAW, Adobe Photoshop, Illustrator, or similar design software * Operating printing, cutting, or heat-press machines Key Skills * Customer service * Order processing * Printing and branding knowledge * Basic computer skills * Cash handling * Attention to detail * Time management * Sales and upselling * Teamwork * Problem solving * Organization Preferred Candidate The ideal candidate should be friendly, energetic, technically inclined, and willing to learn. Previous experience in a printing press, branding shop, signage company, T-shirt printing business, or large-format printing environment will be a strong advantage.

Responsibilities

• Welcome customers and understand their printing and branding needs.
• Receive and process orders for banners, labels, stickers, vinyl prints, customized T-shirts, signage, and related products.
• Receive customer artwork and files via WhatsApp, email, flash drive, or other approved channels.
• Explain available printing options, materials, sizes, finishes, prices, and turnaround times to customers.
• Assist with basic printing, cutting, laminating, heat pressing, packaging, and finishing tasks where required.
• Coordinate with graphic designers or machine operators to ensure customer specifications are followed accurately.
• Check completed jobs for quality, spelling, size, colour, and finishing before handover.
• Handle cash, mobile money, and other approved payment methods.
• Issue receipts and maintain accurate sales and order records.
• Follow up with customers when jobs are ready for collection.

Requirements

• Welcome customers and understand their printing and branding needs.
• Receive and process orders for banners, labels, stickers, vinyl prints, customized T-shirts, signage, and related products.
• Receive customer artwork and files via WhatsApp, email, flash drive, or other approved channels.
• Explain available printing options, materials, sizes, finishes, prices, and turnaround times to customers.
• Assist with basic printing, cutting, laminating, heat pressing, packaging, and finishing tasks where required.
• Coordinate with graphic designers or machine operators to ensure customer specifications are followed accurately.
• Check completed jobs for quality, spelling, size, colour, and finishing before handover.
• Handle cash, mobile money, and other approved payment methods.
• Issue receipts and maintain accurate sales and order records.
• Follow up with customers when jobs are ready for collection.

Skills

• Communication
• Problem Solving
• Teamwork