Mobile Bankers

About this opportunity

**JOB TITLE: Mobile Banker** **Job Summary** We are looking for hardworking and trustworthy Mobile Bankers to support daily banking and financial service activities. The ideal candidates will be responsible for mobilizing deposits, acquiring new customers, supporting loan recovery, and providing excellent customer service to clients in the field. **Key Responsibilities** * Mobilize deposits from customers on a daily basis. * Identify and onboard new customers for the company. * Educate customers on available financial products and services. * Assist customers with account opening and documentation. * Follow up on loan repayments and support recovery activities. * Build and maintain strong relationships with customers. * Submit daily reports on deposits, customer visits, and field activities. * Ensure all cash collected is properly recorded and submitted. * Promote the company’s services within assigned communities or territories. * Handle customer complaints professionally and escalate issues when necessary. **Requirements** * Minimum of SHS certificate; Diploma/HND is an advantage. * Previous experience in sales, banking, microfinance, susu collection, or field work is an advantage. * Good communication and interpersonal skills. * Must be honest, disciplined, and target-driven. * Ability to work with minimal supervision. * Basic knowledge of financial services is an advantage. * Must be comfortable working in the field. * Ability to keep accurate records and submit reports on time. **Skills and Competencies** * Sales and customer service skills * Good record-keeping ability * Strong negotiation skills * Trustworthiness and accountability * Good communication skills * Ability to meet targets * Problem-solving skills Work Location Accra Employment Type Full-time

Responsibilities

• Mobilize deposits from clients on a daily basis
• Identify and onboard new customers
• Assist customers with account opening and documentation
• Build and maintain strong relationship with client
• Ensure all cash collected is properly recorded and submitted
• Handle customer complains professionally

Requirements

• SHS certificate / Diploma/HND
• Previous experience in banking and sales , susu collection or field work
• Communication and Interpersonal skills
• Ability to keep accurate records and submit reports on time
• Ability to work with minimal supervision
• Basic knowledge of financial services

Skills

• sales and customer service
• negotiation skills
• problem solving skills
• accountability skills