customer Service Advisor (Front Office)

About this opportunity

You go be the first face and first voice people see and hear when they walk into or Please apply through Zuludesk, Accra. Your job be simple but powerful: • Smile. • Listen. • Help people settle in so they fit do their best work. This role is onsite at the coworking space, wey you go work Monday to Saturday between 8:00am and 10:00pm, on a shift system with two days off during the week.

Responsibilities

• Front Desk Champion • Welcome visitors, members, and guests with proper vibes (professional but warm).
• Answer walk-in enquiries about the space, prices, and services.
• Check people in and out, manage visitor log and access
• Answer phone calls, WhatsApp, emails and DMs about the coworking space.
• Explain packages, offers and events clearly to potential and existing members.
• Help new members understand how things work (WiFi, meeting rooms, printing, etc.).
• Make sure the front office and common areas always dey neat and organised.
• Coordinate with cleaning and facilities team to keep the space ready for use.

Requirements

• SHS / Diploma / HND / Degree – any discipline (Customer Service/Admin/Business is a plus).
• 1+ year experience in front desk, reception, customer service, or admin is an advantage (but if you’re sharp and willing to learn, we go consider you).
• Must live in or around Accra and be able to commute to City Galleria reliably.
• You dey pay attention to details and you’re organised.
• You get strong customer service mindset – patient, respectful and solution-oriented.
• You fit speak confidently and clearly in English (Twi or Pidgin plus).
• You fit work shifts between 8:00am and 10:00pm (two days off during the week).

Skills

• basic computer den google work tools
• event organisation
• event coordination
• interpersonal relations

Benefits

• Opportunity to work in a modern coworking space with young, ambitious people.
• Learn real-life customer service, tech, and operations skills.
• Grow with a brand that dey support unemployed and early-career talent in Ghana.