Alternate Channels Coordinator
Zuludesk is recruiting for this full time opportunity in Accra.
- Employer
- Zuludesk
- Location
- Accra
- Work arrangement
- onsite
- Employment type
- full time
- Posted
- 12 June 2026
About this opportunity
The Alternate Channels Coordinator will be responsible for coordinating and supporting sales, service delivery, and customer engagement through non-traditional or alternative business channels. These may include online platforms, mobile sales teams, agents, partners, distributors, Please apply through Zuludesk, digital channels, kiosks, or third-party sales outlets. The role ensures that alternate channels operate efficiently, meet targets, and provide excellent customer service.
Responsibilities
- • Manage online, WhatsApp, and corporate sales channels.
- • Process and coordinate customer orders efficiently.
- • Grow sales through digital and alternate channels.
- • Ensure excellent customer service and timely delivery coordination.
Requirements
- HND or Higher in Business Administration or any related field
- Experience working with agents, distributors, partners, field sales teams, or online service channels is an advantage.
- Knowledge of sales reporting, customer relationship management, and channel operations.
- Strong coordination and follow-up skills.
Skills
- communication skills
- Analytical skills
- Attention to detail
- Ability to manage multiple tasks and meet deadline
- Ability to work with partners, agents, customers,
- Strong customer service orientation.